Terms of service

📜 Terms & Conditions

Welcome to Thirumala Sirimudi.
By accessing our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before using our services.

1. 🛍️ General

  • By using this website, you confirm that you are at least 18 years old or using it under the supervision of a guardian.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • Continued use of the website signifies your acceptance of any changes.

2. 📦 Products & Pricing

  • All products listed are subject to availability.
  • We strive to display accurate product details, colors, and descriptions; however, slight variations may occur due to lighting and screen differences.
  • Prices are subject to change without prior notice.

3. 💳 Orders & Payments

  • All orders must be prepaid. We do not offer Cash on Delivery (COD).
  • Once an order is placed, it cannot be canceled or modified.
  • Orders will be processed only after successful payment confirmation.

🚚 Shipping & Delivery

  • We offer free shipping across India.
  • Orders are delivered within a minimum of 7 working days, depending on location.
  • Delivery timelines may vary due to unforeseen circumstances such as courier delays or natural disruptions.

🔄 Returns & Refunds

  • Returns or refunds are accepted only in case of genuine issues.
  • Customers must provide a 360-degree unboxing video as proof.
  • Approval of returns/refunds is at our sole discretion after verification.
  • If approved, the refund will be processed within a reasonable timeframe.
  • If not approved, no return or refund will be applicable.

📞 Customer Support
For any issues, customers must contact us at:

📍 Store Information

  • Thirumala Sirimudi operates both online and through physical stores in Hyderabad.
  • Product availability may vary between online and offline stores.

⚖️ Intellectual Property

  • All content on this website, including images, logos, and text, is the property of Thirumala Sirimudi.
  • Unauthorized use or reproduction is strictly prohibited.

🚫 Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not liable for delays caused by shipping partners.

🔐 Privacy

  • Your personal information is handled securely and will not be shared with third parties except as required for order processing.

⚖️ Governing Law

  • These terms are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of Hyderabad, Telangana.

📌 Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.